Privacy Policy — planetic.ai

Introduction

This privacy policy explains what personal data Planetic AI ("we", "us") collects from you when you use planetic.ai (the "site"), how we use and protect it, and the choices you have. By using the site you accept the practices described here; if you do not agree, please do not use the site.

We may update this policy from time to time (see "Changes to this policy" below).

What we collect

Information you give us — what you provide when you contact us by email, phone or social media: typically your name, company, email address, phone number and the content of your message.
Correspondence — if you contact us, we may keep a record of that correspondence.
Technical information — our servers automatically log IP addresses, browser types and operating systems for system administration. This data is used in aggregate only and does not identify you as an individual.

How we use it

to respond to your inquiries and prepare project proposals and quotes;
to communicate with you about project progress during an engagement;
with your consent, to tell you about services that may interest you — you can withdraw this consent at any time by contacting us.

Sharing

We do not sell, trade or rent your personal data to outside parties. We share it only:

With service providers — hosting, communications and similar providers that help us operate the site, on a confidential basis and only for our purposes. We do not authorize them to use your data for their own marketing.
With authorities — where we are legally required to cooperate with enquiries that demonstrate a legal basis for access.
With a successor — in an acquisition, merger or liquidation, any recipient of your personal data must remain bound by this policy or obtain your fresh consent.

Aggregated, anonymized data that cannot be traced back to you may be stored and processed without notice or consent.

Where your data lives

Personal data is primarily stored at hosting facilities in Singapore, with a CDN serving the site globally. Depending on your location this may involve a cross-border transfer; where the law of your jurisdiction requires it, we take legally required steps to safeguard transferred data. By using the site you consent to this storage and processing.

Retention

We keep personal data only as long as needed for the purpose it was collected for, to comply with applicable law, resolve disputes and enforce our agreements.

Your rights

You may at any time, by contacting us at [email protected]:

request a copy of the personal data we hold about you;
ask us to correct, restrict or delete it;
withdraw a consent you previously gave (including for marketing messages);
object to a use of your data described in this policy.

Cookies

The site sets no tracking cookies and uses no third-party analytics. Our CDN or hosting provider may set strictly technical cookies for security and load management.

Other websites

The site contains links to third-party websites and to our social media profiles (LinkedIn, Xiaohongshu, Bilibili, Douyin, Kuaishou). We have no control over them and are not responsible for the protection of any information you provide while visiting them.

Changes to this policy

When we update this policy we will post the new version on this page and update the date at the top. Continued use of the site after an update means you accept the revised policy. Data we hold is governed by the version in effect when it was collected.

Contact

Questions or requests about this policy or your personal data: [email protected].